After a lengthy tendering exercise, the annual maintenance service contract for Dell desktops (Warranty Extension Scheme, WES) and the Per Call Service Scheme for all desktops are finally awarded to IBM and ServiceOne respectively. The subscription arrangement and the service scope of the two ...

In March 2000, the University introduced a pilot notebook computer loan scheme as an extension of the Wireless LAN project. By allowing students greater access to the computer applications on the network and the Internet via the Wireless LAN with the use of portable computers, the purposes of the ...

According to usage statistics, the majority of our students have already moved from Windows 98 (Win98/CWin98) to the Windows XP (WinXP) environment. In order to concentrate our support effort on WinXP and leave room for the development of this environment, we will remove the Win98/CWin98 application ...

If you are an IBM computer user who has not yet heard about the CityU's IBM ThinkPad (TP) Service Centre, you will be glad to know that it is now located at Room G2504 adjacent to the entrance of the Computing Services Centre (CSC) on the 2/F of Academic Building to provide speedy and convenient ...

This summer, a collection of useful software has been added to the CSC student LAN which is accessible in the CSC Student Terminal Area. Some are simply software upgrades while others may be new to staff and students. The followings are brief descriptions of the newly installed software which may ...

When we talk about the cost of a PC on campus, it is common that only the price of the PC is considered. In fact, this amount alone is far less than the Total Cost of Ownership (TCO) of the PC as other types of costs associated such as installation, software, networking, communications, applications ...

Although Linux has not been taken up as a work desk environment in the desktop world like the Windows operating systems from Microsoft, Linux machines have already been widely deployed for various academic activities over the years. However, with the increasing number of these machines, security ...

As more and more files are being shared across the Internet, it is important that their file sizes can be compressed providing shorter downloading / transferring time. Furthermore, files often get corrupted when they are transferred "loose" over Internet lines and therefore a certain kind of ...

In the 33rd issue of the Network Computing, we have reported the installation of new Windows XP operating system on PCs of the Lecture Theatres (LT) and classrooms. Now, let's talk about the problems that have been reported since its installation. User Login In order to increase the network security ...

Since September 2002, in addition to the normal support work, the Computing Services Centre (CSC) has been busy carrying out the campus-wide PC operating system upgrade to English Windows XP with mutli-language pack. This again is a large-scale upgrade exercise covering around 1,600 Staff LAN PCs ...